From initial contact, design, planning, and execution of our contracts, we go above and beyond to make you feel comfortable and confident that your choice of contractor will result in a positive impact on your lives. We are passionate about helping people in general, but specifically, about providing our clients with a quality end product at a fair price, from a team of service experts that take all the little things into account when dealing with you and your family.
Our fundamental goal is to provide our clients with a unique service experience by offering more than an estimate and completion of the work on time to a satisfactory level. Such practices as same day follow-ups on all inquiries, fast and solid estimates, comprehensive design/budget options to fit your exact needs, open lines of communication at all times, showing up and completing work on time, and effective problem solving when issues arise, are some of the quintessential elements that make Reborn Renovations an award winning home renovation company.
By combining extensive experience in building and renovating with perceptive innovation and unique design ideas that are built custom to fit your exact needs, Reborn stands by its work 100% of the time, and is confident their work will exceed the expectations of their clients. Your project will be treated as if it were in our own home. Reborn goes to great lengths to ensure that all products used are of the best quality, our practices are safe, and our projects are constructed in accord with all building code standards. We offer various design options to our clients, always advocating those that will ensure the continued structural integrity and aesthetic longevity of every project, no matter what the size.
After signing the contract, the first action is to create a detailed list of products to be ordered and materials to be picked up for the first stage of work. This allows us to maximize our timeline and ensure that all products are ordered right away and are physically in your possession as early as possible. As each stage nears its end, materials for the next stage are picked up to facilitate a clean and easy transition point from each stage to the next. In the event of any Change Orders, the product list is updated, signed off on, and reflected in the official Change Order document.
All materials and products outlined in the contract and product sheet, are guaranteed to be the exact products used, and not a knock off or cheaper product, like many other companies do to squeeze some extra profits. Specifications on all work to be completed are guaranteed to be exactly what the client agreed to. There are some logistic and aesthetic on site decisions that need to be made at times when an issue arises, at which time we explain in detail, offer options, and act only after we are given the go ahead for any changes.
Every sub-trade that partners with us goes through a screening process so we can assess their quality of work, level of service, customer satisfaction, ability to deal with problems, teamwork skills, pricing, communication, punctuality, and much more. Reborn Renovations holds a high standard of excellence and we go to great lengths to ensure that our vision replicated by everyone we bring on our sites. We require each new trade to show us their previous work, provide references, and demonstrate their commitment to our standards by signing a contract that covers all of our regulations in general and our custom service policy we create for your specific project.
The benefit of this sub-trades policy is much more than providing assurance in knowing who is at your house and that they are capable of meeting our standards. By maintaining such a close and professional group of trades, all of our guys know and respect each other, help each other out, and work together as one to ensure fluidity in the renovation process. We watch for each other’s touch ups, and go the extra mile to make sure that at each stage work is done properly.
All too often companies pick through a rolodex of random trades and try them out on new clients, resulting in poor craftsmanship, miscommunications, and other issues that lead to extra work needing to be done. With this being the status quo for most companies and tradesmen, there is often an extra cost added into each trade for dealing with other trades mistakes. For example, the drywaller needs to add backing from a bad framing job; the painter needing to do extra putty work from a bad drywall job; the carpenter having to sand paint off a cabinet hit by a painter, etc. Reborn’s network of trades meets regularly to discuss problems they have seen over the years, and to make commitments to do their job to the fullest. The result is that extra costs are not added into the final price for worrying about someone not pulling their weight. The savings to our clients continue to be significant.
These are just some of the reasons you should consider Reborn Renovations for your home renovation needs. Call us today to have one of our experts meet with you and provide you with a detailed estimate to get started.